Refund Policy

We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date. This applies to new subscriptions of the Companion and Concierge plans.

Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net and look up your order using the email address you purchased with, or reply to your Paddle order receipt email. You can also contact us directly and we will help route your request.

You can cancel your subscription at any time from the pricing page or via the subscription management link in your Paddle receipt email. Cancellation stops future renewals; you keep access to your paid features until the end of the billing period you have already paid for. Cancelling is separate from requesting a refund of a recent payment.

For anything related to an order, payment, or refund, start at paddle.net. For questions about the service itself, contact us via the details on our website. See our Terms & Conditions for full details.